Refund policy
We want you to be 100% satisfied with your purchase of shoes, bags, or fragrances!
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7-Day Window: Returns and exchanges are accepted within 7 days of delivery.
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Condition: Items must be unworn, unused, undamaged, and returned in their original packaging with all tags attached.
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Process: To request an exchange, contact our team at
puresteps588@gmail.comor via WhatsApp. -
Delivery Charges: Customer is responsible for return shipping costs unless the wrong or damaged item was delivered.